2

A model of consumer's retail atmosphere perceptions

Year:
2013
Language:
english
File:
PDF, 319 KB
english, 2013
4

Improving service employee work affect: the transformative potential of work design

Year:
2014
Language:
english
File:
PDF, 210 KB
english, 2014
5

Propensity for reciprocity among frontline employees

Year:
2016
Language:
english
File:
PDF, 238 KB
english, 2016
9

Consumers' captive service experiences: it's YOU and ME

Year:
2015
Language:
english
File:
PDF, 493 KB
english, 2015
11

Future thinking: the role of marketing in healthcare

Year:
2018
Language:
english
File:
PDF, 258 KB
english, 2018
12

Service Captivity: No Choice, No Voice, No Power

Year:
2020
Language:
english
File:
PDF, 307 KB
english, 2020
21

The preprint perplex in an electronic age

Year:
1995
Language:
english
File:
PDF, 603 KB
english, 1995
28

The Space Telescope Science Institute

Year:
1987
Language:
english
File:
PDF, 332 KB
english, 1987
35

Using work design to motivate customer-oriented behaviors

Year:
2016
Language:
english
File:
PDF, 1.44 MB
english, 2016
36

Advanced information technology: transforming service innovation and design

Year:
2016
Language:
english
File:
PDF, 1.70 MB
english, 2016
40

Preface

Year:
1989
Language:
english
File:
PDF, 103 KB
english, 1989